Menu Bar

Use the Menu Bar to navigate TRIP Dispatch.

Menu Bar on Main Screen

• Accounts. This will take you to the Accounts screen where you can search the accounts and enter new accounts. The three dots will open up additional screens related to accounts:

  • Auth Callers. Allows you to search accounts by the authorized callers.

  • Extended Stay: This takes you to a screen to view and edit extended stays for appropriate accounts.

  • Email: Allows you to search accounts by authorized caller email addresses.

  • eRelocator: Allows you to search accounts by their addresses.

  • Missing Addresses: Shows a list of addresses from tow requests that are not in the eRelocator addresses for that account.

  • Pending Accounts: Opens a screen with a list of accounts still in the process of becoming active.

• DNT: Opens the Do Not Tow screen to view and enter do-not-tows for an account.

• Prop Mgmt: Opens the Property Management screen to view and enter new property management companies.

• On Hold: Displays a list of all accounts currently on hold.

• On Property: Opens the On Properties screen to view and edit on-properties.

• Signs: Opens the Signs screen to view and edit sign orders.

• Tow On Sight: Opens the Tow On Sight screen to view and edit tow-on-sights.

• Tow Request: Opens the Tow Request screen to view and edit tow requests.

• Truck Assign: Allows you to assign specific trucks to drivers.

• Send Form: Opens the Send Form screen which allows you to email various forms.

• Police Depts: Opens the Police Departments screen to view and edit police departments.

• Reports: Allows you to view and print various reports. See Reports for details.

• Admin: Opens the Admin menu (requires the 'Admin' role).

• Manager: Opens the Manager menu (requires the 'Manager' role).

• Employees: Shows a list of employees with their phone numbers and email addresses.

• Veh Processing: Opens the Vehicle Processing screen to manage the sending of required letters to vehicle owners.

• Settings: Opens the Settings menu to change various user settings.

• Log Out: Logs you out of TRIP Dispatch.

• Exit: Closes TRIP Dispatch.