Enter a Tow

Steps to enter a new tow

To enter a new tow, start by clicking on the New Tow button on the Main Screen. This will open the New Tow Screen.

New Tow Screen

The fields highlighted above will automatically be populated but can be changed, if necessary.

1. CALL/PATROL. This will be set to PATROL since most 'CALL' type tows will be created from a Tow Request.

2. The invoice number, date and time, along with your name, will be filled in.

3. The yard and weight will be set to 'YARD 4050' and 'LIGHT' respectively. - The yard may be left as is, regardless of the location. - The weight must be set according to the GVWR of the vehicle (the driver will let you know).

You typically want to start a new tow as soon as the driver says he's hooked/rolling. This helps prevent tows from being forgotten.

Enter any information you currently have. At the very least, include the driver's name, account number, and license plate. Should additional details be available, add those too. After receiving the driver's report and/or photographs, complete the remaining fields with that information.

See Tow Detail for a complete description of each field in the tow form.